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Wallet & KYC

Understanding the Pi KYC Process: A Step-by-Step Guide

Min-Jun Kim
July 15, 2023
8 min read

# Understanding the Pi KYC Process: A Step-by-Step Guide

Know Your Customer (KYC) verification is a critical step in the Pi Network ecosystem, ensuring compliance with regulations and helping to establish Pi as a legitimate digital currency. This guide will help Korean Pi users successfully complete the KYC process.

## What is KYC and Why is it Important?

KYC is a verification process that confirms your identity. For Pi Network, it serves several important purposes:
  • Prevents multiple accounts by a single person (fake mining)
  • Ensures compliance with financial regulations
  • Protects the integrity of the Pi ecosystem
  • Enables the transition to mainnet
  • ## Preparing for KYC Verification

    Before starting the KYC process, make sure you have:

    1. A valid government-issued ID (Korean National ID card, passport, or driver's license)
    2. Good lighting conditions for clear photos
    3. Stable internet connection
    4. The latest version of the Pi app installed
    5. Privacy - complete the process in a private setting

    ## Step-by-Step KYC Process

    ### Step 1: Access the KYC Portal
  • Open your Pi app and tap on the KYC icon
  • If you've been selected for KYC, you'll see an option to start the verification process
  • ### Step 2: Choose ID Type
  • Select your ID type (National ID, passport, or driver's license)
  • Ensure your selected ID is not expired
  • ### Step 3: Take Photos of Your ID
  • Follow the on-screen instructions to capture clear images of the front and back of your ID
  • Ensure all four corners are visible, and text is readable
  • Avoid flash reflections or shadows on the ID
  • ### Step 4: Take a Selfie
  • The app will guide you to take a selfie for facial verification
  • Look directly at the camera with a neutral expression
  • Ensure good lighting on your face
  • ### Step 5: Review and Submit
  • Carefully review all information before submitting
  • Check that all text is clearly visible in your ID photos
  • Confirm your selfie is clear and matches your ID
  • ## Common Issues and Solutions

    ### Issue: Blurry ID Photos
    Solution: Use a solid, dark background and ensure good lighting. Hold your phone steady or place it on a flat surface.

    ### Issue: "KYC Slot Not Available" Message
    Solution: KYC verification is being rolled out gradually. Continue mining and checking the app regularly for availability.

    ### Issue: Selfie Matching Failure
    Solution: Ensure your face is clearly visible with no accessories (glasses, hats) that significantly change your appearance from your ID photo.

    ### Issue: Verification Taking Too Long
    Solution: The verification process can take from a few days to several weeks. Continue mining while you wait.

    ## Special Considerations for Korean Users
  • Name Format: Enter your name exactly as it appears on your ID, including correct spacing
  • Address Format: For Korean addresses, include your postal code and follow the standard Korean address format
  • ID Translation: Your Korean National ID information will be automatically processed - no need for translation
  • ## After Submission

    After submitting your KYC:
  • Continue mining Pi as usual
  • Check the app periodically for updates on your verification status
  • Be patient - verification can take time as the Pi Core Team processes applications
  • ## Need Help?

    If you're experiencing issues with the KYC process:
  • Visit the Pi support section in the app
  • Join the PiVerse Korea Telegram Open Chat for community assistance
  • Check our website for updated KYC troubleshooting guides

Remember, KYC is a one-time process that helps secure the Pi Network ecosystem. Your patience during this process contributes to building a stronger Pi community.

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